A fellow on the CMAA fora, earnest, intelligent, (if sometimes wearingly verbose.... he reminds me of the daughter's plea to her playwright father in Stoppard's The Real Thing: Say it, Fa, don't write it!, ) has a sorry tale of liturgical music.
Prayerfully prepared, well executed, appropriately selected music for a diocesan wide priests' convocation. Greek and Latin ordinaries, Spanish and English chanted propers.
And one crank priest d'un certain age, (is that idiom ever used of men? ca ne fait rien...,) had the egocentricity to complain that it didn't "uplift" him. “I don’t understand. I know your work. I would hire you any day to be my director. Why would you choose all this chant. IT DOESN’T UPLIFT ME AT ALL.”
A kindly Bishop suggested sticking by his choice of the "propers.... you know, the Kyrie and Sanctus."
There are the two halves of the problem, in a nutshell.
TPTB, by and large, 1.) don't know anything about liturgical music and haven't a clue about the criteria for selecting music for Liturgy and 2.) they therefore assume the musician doing the programming is just indulging his personal preferences, since that is what THEY would do if they could. And then the thought hits them -- hey, I'M in charge here! (at this parish or diocese,) we WILL program according to my personal preferences.
It makes it very hard on the orthoprax (yeah, I made that word up, so what?) scrupulous,
conscientious PTwillB, when he comes in and tries to correct things, because it looks as if he too is merely enforcing his personal preferences. (e.g., my "preference" for In paradisum as the recessional at funeral Masses, over Eagle's Wings....)