Yeah, that's it, you need the advice of this "life coach."
And she says, give the people what they want, and what they want is emotion.
Give'm the show they want.
Tell people you’re having nightmares over this. Tell them you’re in turmoil and that your public relations team is insisting you keep your feelings close to the vest. Take charge. Emote. You know why? Because it made great TV on Undercover Boss.
Heck, this lady would probably be glad to write your monologue for you, and then direct you in the little playlet the audience is entitled to...